Dear Guest,

As our management team has been actively monitoring the COVID 19 situation and we want to ensure you that the safety of our guests and associates continues to be our top priority. During the reopening process of our business we have had to implement a lot of new cleaning and safety protocols in addition to the removal of non-essential amenities and décor from the rooms. In response to the ongoing concern for all travelers, our staff and management have been educated on how to properly sanitize each suite and how we can limit any possible exposure to our guests during their stay in our facility. 

 Enhanced actions include:

  • Keys are disinfected during every transaction.

  • We have implemented a guest sanitation station at the entrance of the hotel.

  • Continuous cleaning and sanitation on the high use common areas.

  • Housekeeping staff has been given personal protective equipment (PPE), hand sanitizer, and additional cleaning products designed to kill cold and flu viruses. A 3 phase disinfecting of each room is vigorously being followed.

  • All in house laundry services (towels, face cloths, etc.) are processed using detergent and disinfectant. Once laundered, they have been individually bagged and placed.

  • Professional laundry services are used for bed linens and follow rigorous industry regulations.

  • Each guest room has been provided with hand sanitizer designed to kill 99.9% of cold and flu viruses for additional customer use during their stay.  PLEASE DO NOT REMOVE FROM ROOM-  Charges will be applied to your bill if in room supply is removed.                      

 

WE ARE ALL IN THIS TOGETHER (Upon Departure) please help our staff stay safe!  

  • We ask that you remove your garbage and recycling to the appropriate onsite receptacles.

  • Place all used towels in the bathtub. 

As we have been required to remove non-essential amenities and décor from the suites, here are some recommendations of items you should bring with you that we are no longer allowed to provide.

  • Extra Pillows (We only have provided 2 for each bed) 

  • Extra Blankets (None will be provided in the room)

 

If you require any additional information prior to your stay or wish to discuss our cleaning protocols, please feel free to call the front desk between 9am-9pm daily. Our Managers Charles or JP would be happy to assist you as they will be the last point of contact in your room to ensure we adhere to the sanitation protocols set forth during your stay.  We hope you enjoy your stay in beautiful Canmore.

 

Warm Regards,

 

The TriLink Management Team

At Mountain View Inn

Phone (403) 678-0992

  • Free resident car parking

  • Free high-speed internet

  • Free Wifi access

  • Tea & coffee making facilities

  • Cable Television

  • AM/FM Radio with Alarm Clock

  • Ice Machine

  • Vending Machine

SECURE PAYMENT:

TEL: 403-678-0992

TOLL: 1-888-849-5445

E-MAIL: info@mountainviewinn.ca

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